Orders & Shipping
Luiseta's international orders are delivered Monday to Friday between 9am and 5pm. As every order is unique,
shipping costs will vary depending on the size, weight and destination of your chosen items.
For those last minute purchases, Express delivery is available to most destinations.
Depending on your location, we also offer a Flat Shipping Fee for orders above the following thresholds:
200 GBP, 260 USD, 250 EU.
This means you can purchase multiple pieces for one shipping fee.
All relevant delivery options available for your order and to your destination will be displayed at checkout.
DHL EXPRESS: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days
Standart Delivery: Available world-wide: delivery within 5-7 days
UPS EXPRESS SAVER: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch.
Farfetch cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
Duties & Taxes
We include the cost of taxes and duties in your order, so you won't need to pay any additional fees internationaly.
Shipping to USA
Items being shipped to the USA will have tax added at the final stage of checkout.
For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address.
You will normally have one week to provide this information before your order is returned to Luiseta for a refund.
Please view our Terms & Conditions for further information.
After placing an order, you will receive an email from us containing all the details of your purchase.
We may also be in touch if we need further information to verify your payment. Once your order is approved, Luiseta will aim to dispatch it within 1 business day.
Depending on your location, delivery will normally take 2-7 business days from dispatch.
We'll be sure to keep you updated with tracking information and an estimated arrival date.
You can also follow the delivery progress under 'My Orders'n your Luiseta account.
As your purchase will be prepared quickly for dispatch, please contact Customer Service as soon as possible to cancel or make any changes to an order. While we're unable to cancel an order once it has been dispached.