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100 POINTS
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We want to make the shopping experience at
Luiseta.com  the best experience ever.

Exchanges & Return Policy

Exchanges

If you bought a product and it does not fit you or it does not look the way you want it to, you can exchange it with another product with the same value or higher inside 30 days from the moment of receiving the order, this does not include the cash on delivery orders which have a 48 hours time to return the product .

 

Return Policy

We’re bummed things didn’t work out for you, but here’s the good news: you get 30 days to return your items starting from the day you receive your order, this does not include the cash on delivery orders which have a 48 hours time to return to the product.

Here’s the fine print. All original tags must be attached. For hygiene reasons, the pierced jeweler is non-refundable, and we ask that you try on swimwear and lingerie over your own underwear and keep the seal intact.

Received an incorrect or faulty item? We’re sorry to hear that, please contact us via the help page or inbox us, with further details of the issue within 10 days of receiving your order. One of our customer care agents will be more than happy to look into this for you.